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Welcome to the LANDesk® Process Workflow Resource Center

To view and download available workflows for use in LANDesk® Process Manager, select one of the categories below. Or download all workflows.

LANDesk® Solution-Specific Workflows

General Workflows

All Workflows

Workflows Templates
Desktop Management  Change Management Change Management Escalation - Approvals
Inventory Management  Data Center  Data Center  Escalation - Information Requests 
Security Management Identity Management Desktop Management Escalation - Manual Assignments 
Server Management Inventory Management Human Resources Notifications - Requester 
  Security Management Identity Management Reminders - Approvals
  Server Management  Inventory Management  Reminders - Information Requests
    Security Management Reminders - Manual Assignments
    Server Management  

LANDesk® Solution-Specific Workflows

Desktop Managment
Unused Software Clawback.xml  A process workflow for reclaiming unused software licenses (requires LANDesk® Management Suite).
LANDesk - Make software distribution public.xml  A process workflow for making software package available (requires LANDesk® Management Suite).
LANDesk - Software deployment rollout.xml  A process workflow for scheduling/deploying software package (requires LANDesk® Management Suite).
LANDesk - Software installation request.xml A process workflow for requesting to have software installed for use by organizations with LANDesk® Management Suite.
LANDesk - Thinstall installation request.xml  A process workflow for completing Thinstall installation request (requires LANDesk® Management Suite).
LANDesk - Upgrade operating system.xml  A process workflow for upgrading the operating system of a system for use by organizations with LANDesk® Management Suite.
LANDesk - Vista upgrade deployment.xml  A process workflow for deploying Windows Vista upgrade (requires LANDesk® Management Suite).
LANDesk - Vista upgrade request.xml  A process workflow for approving and deploying Windows Vista upgrade (requires LANDesk® Management Suite).
Inventory Management 
LANDesk - Computer return.xml A process workflow for turning in a computer for use by organizations with LANDesk® Management Suite.
LANDesk - New computer request.xml  A process workflow for requesting a new computer for use by organizations with LANDesk® Management Suite.
LANDesk - Replace computer request.xml  A process workflow for requesting to have a computer replaced for use by organizations with LANDesk® Management Suite.
LANDesk - Unmanaged device discovery.xml  A process workflow for installing agents on discovered devices for use by organizations with LANDesk® Management Suite.
Security Management 
LANDesk - All patches deployment.xml  A process workflow for deploying all available patch workflows (requires LANDesk® Management Suite).
LANDesk - Antivirus deployment process.xml  A process workflow for deploying antivirus protection (requires LANDesk® Management Suite).
LANDesk - Blocked application deployment process.xml  A process workflow for blocking application deployment (requires LANDesk® Management Suite).
LANDesk - Critical vulnerability deployment process.xml  A process workflow for deploying critical vulnerability autofix (requires LANDesk® Management Suite).
LANDesk - Deploying HIPS agent.xml  A process workflow for deploying HIPS agent (requires LANDesk® Management Suite).
LANDesk - Driver updates deployment process.xml  A process workflow for deploying driver updates (requires LANDesk® Management Suite).
LANDesk - LANDesk updates deployment process.xml  A workflow to request adding a vendor the approved HIPS list.
LANDesk - LANDesk updates deployment process.xml  A process workflow for deploying LANDesk® updates (requires LANDesk® Management Suite).
LANDesk - Low vulnerability deployment process.xml  A process workflow for deploying low vulnerability patch (requires LANDesk® Management Suite).
LANDesk - HIPS.xml  A process workflow to request adding a vendor to the approved HIPS list.
LANDesk - Request to remove application from approved HIPS list.xml  A process workflow for removing application from approved HIPS list (requires LANDesk® Management Suite).
LANDesk - Request to run an application using HIPS.xml  A process workflow for adding application to approved HIPS list (requires LANDesk® Management Suite).
LANDesk - Security threat deployment process.xml  A process workflow for deploying security threat scan (requires LANDesk® Management Suite).
LANDesk - Software updates deployment process.xml  A process workflow for deploying software update (requires LANDesk® Management Suite).
LANDesk - Spyware deployment process.xml  A process workflow for deploying spyware protection (requires LANDesk® Management Suite).
LANDesk - Vulnerability deployment process.xml  A process workflow for deploying a fix to a vulnerability for use by organizations with LANDesk® Management Suite.
LANDesk - Vulnerability deployment process 1 tier.xml  A process workflow for deploying vulnerability patch - 1 tier (requires LANDesk® Management Suite).
Server Management
LANDesk - Alert handling.xml  A process workflow for handling server alerts for use by organizations with LANDesk® Management Suite.
LANDesk - Provision server.xml  A process workflow for provisioning a server for organizations using LANDesk® Server Manager.
LANDesk - Software installation request.xml  A process workflow for requesting to have software installed for use by organizations with LANDesk® Management Suite and LANDesk® Server Manager.

General Workflows

Change Management
Change request.xml  A process workflow for submitting a change request.
Data Center
Remote vendor authorization.xml  A process workflow for approving and granting server access to a remote vendor.
Server incident resolution.xml  A process workflow for resolving a server incident.
Server predictive failure alert.xml  A process workflow for replacing or rebuilding a server following a failure alert.
Identity Management
Add Active Directory account to group.xml  A process workflow for adding an Active Directory account to a group.
Add Active Directory account.xml  A process workflow for adding an Active Directory account.
Create Active Directory group.xml  A process workflow for creating a new Active Directory group.
Lock out Active Directory account.xml  A process workflow for locking out an Active Directory account.
Remove Active Directory account from group.xml  A process workflow for removing an Active Directory account from a group.
Reset Active Directory password.xml  A process workflow for resetting an Active Directory password.
Update Active Directory account.xml  A process workflow for updating an Active Directory account.
Inventory Management
Computer return.xml  A general process workflow for turning in a computer.
New computer request.xml  A general process workflow for requesting a new computer.
Replace computer request.xml  A general process workflow for requesting to have a computer replaced.
Security Management
Security access request.xml  A process workflow for requesting access to a device.
Server Management
Reboot server.xml  A general process workflow for rebooting a server.

All Workflows

Change Management
Change request.xml  A process workflow for submitting a change request.
Data Center
Remote vendor authorization.xml  A process workflow for approving and granting server access to a remote vendor.
Server incident resolution.xml  A process workflow for resolving a server incident.
Server predictive failure alert.xml  A process workflow for replacing or rebuilding a server following a failure alert.
Desktop Management
LANDesk - Make software distribution public.xml  A process workflow for making software package available (requires LANDesk® Management Suite).
LANDesk - Software deployment rollout.xml  A process workflow for scheduling/deploying software package (requires LANDesk® Management Suite).
LANDesk - Software installation request.xml A process workflow for requesting to have software installed for use by organizations with LANDesk® Management Suite.
LANDesk - Thinstall installation request.xml  A process workflow for completing Thinstall installation request (requires LANDesk® Management Suite).
LANDesk - Upgrade operating system.xml  A process workflow for upgrading the operating system of a system for use by organizations with LANDesk® Management Suite.
LANDesk - Vista upgrade deployment.xml  A process workflow for deploying Windows Vista upgrade (requires LANDesk® Management Suite).
LANDesk - Vista upgrade request.xml  A process workflow for approving and deploying Windows Vista upgrade (requires LANDesk® Management Suite).
Human Resources
New employee setup.xml A process workflow for supplying a new employee with items needed to perform the employee’s job function.
New hire requisition.xml A process workflow for opening a requisition for hiring a new employee.
Identity Management
Add Active Directory account to group.xml  A process workflow for adding an Active Directory account to a group.
Add Active Directory account.xml  A process workflow for adding an Active Directory account.
Create Active Directory group.xml  A process workflow for creating a new Active Directory group.
Lock out Active Directory account.xml  A process workflow for locking out an Active Directory account.
Remove Active Directory account from group.xml  A process workflow for removing an Active Directory account from a group.
Reset Active Directory password.xml  A process workflow for resetting an Active Directory password.
Update Active Directory account.xml  A process workflow for updating an Active Directory account.
Inventory Management
Computer return.xml  A general process workflow for turning in a computer.
LANDesk - Computer return.xml  A process workflow for turning in a computer for use by organizations with LANDesk® Management Suite.
LANDesk - New computer request.xml  A process workflow for requesting a new computer for use by organizations with LANDesk® Management Suite.
LANDesk - Replace computer request.xml  A process workflow for requesting to have a computer replaced for use by organizations with LANDesk® Management Suite.
LANDesk - Unmanaged device discovery.xml  A process workflow for installing agents on discovered devices for use by organizations with LANDesk® Management Suite.
New computer request.xml  A general process workflow for requesting a new computer.
Replace computer request.xml  A general process workflow for requesting to have a computer replaced.
Security Management
LANDesk - All patches deployment.xml  A process workflow for deploying all available patch workflows (requires LANDesk® Management Suite).
LANDesk - Antivirus deployment process.xml  A process workflow for deploying antivirus protection (requires LANDesk® Management Suite).
LANDesk - Blocked application deployment process.xml  A process workflow for blocking application deployment (requires LANDesk® Management Suite).
LANDesk - Critical vulnerability deployment process.xml  A process workflow for deploying critical vulnerability autofix (requires LANDesk® Management Suite).
LANDesk - Deploying HIPS agent.xml  A process workflow for deploying HIPS agent (requires LANDesk® Management Suite).
LANDesk - Driver updates deployment process.xml  A process workflow for deploying driver updates (requires LANDesk® Management Suite).
LANDesk - HIPS.xml  A process workflow to request adding a vendor to the approved HIPS list.
LANDesk - LANDesk updates deployment process.xml  A process workflow for deploying LANDesk® updates (requires LANDesk® Management Suite).
LANDesk - Low vulnerability deployment process.xml  A process workflow for deploying low vulnerability patch (requires LANDesk® Management Suite).
LANDesk - Request to add vendor to approved HIPS list.xml  A process workflow for adding vendor to approved HIPS list (requires LANDesk® Management Suite).
LANDesk - Request to remove application from approved HIPS list.xml  A process workflow for removing application from approved HIPS list (requires LANDesk® Management Suite).
LANDesk - Request to run an application using HIPS.xml  A process workflow for adding application to approved HIPS list (requires LANDesk® Management Suite).
LANDesk - Security threat deployment process.xml  A process workflow for deploying security threat scan (requires LANDesk® Management Suite).
LANDesk - Software updates deployment process.xml  A process workflow for deploying software update (requires LANDesk® Management Suite).
LANDesk - Spyware deployment process.xml  A process workflow for deploying spyware protection (requires LANDesk® Management Suite).
LANDesk - Vulnerability deployment process.xml  A process workflow for deploying a fix to a vulnerability for use by organizations with LANDesk® Management Suite.
LANDesk - Vulnerability deployment process 1 tier.xml  A process workflow for deploying vulnerability patch - 1 tier (requires LANDesk® Management Suite).
Security access request.xml  A process workflow for requesting access to a device.
Server Management
LANDesk - Alert handling.xml  A process workflow for handling server alerts for use by organizations with LANDesk® Management Suite.
LANDesk - Provision server.xml  A process workflow for provisioning a server for organizations using LANDesk® Server Manager.
Reboot server.xml  A general process workflow for rebooting a server.
LANDesk - Software installation request.xml  A process workflow for requesting to have software installed for use by organizations with LANDesk® Management Suite and LANDesk® Server Manager.

Workflows Templates

Escalation - Approvals
1 day auto-approve if acknowledged.xml A process workflow template for auto-approving a "get approval" action after 1 day if the user has acknowledged the request.
1 day auto-deny if not acknowledged.xml A process workflow template for auto-denying a "get approval" action after 1 day if the user has not acknowledged the request.
2 day auto-approve if acknowledged.xml A process workflow template for auto-approving a "get approval" action after 2 days if the user has acknowledged the request.
2 day auto-deny if not acknowledged.xml A process workflow template for auto-denying a "get approval" action after 2 days if the user has not acknowledged the request.
3 day auto-approve if acknowledged.xml A process workflow template for auto-approving a "get approval" action after 3 days if the user has acknowledged the request.
3 day auto-deny if not acknowledged.xml A process workflow template for auto-denying a "get approval" action after 3 days if the user has not acknowledged the request.
Escalation - Information Request
1 day mark as not completed.xml  A process workflow template for marking an information request as not completed after 1 day.
2 day mark as not completed.xml  A process workflow template for marking an information request as not completed after 2 days.
3 day mark as not completed.xml  A process workflow template for marking an information request as not completed after 3 days.
Escalation - Manual Assignments
1 day mark as not completed.xml  A process workflow template for marking a manual task as not completed after 1 day.
2 day mark as not completed.xml  A process workflow template for marking a manual task as not completed after 2 days.
3 day mark as not completed.xml  A process workflow template for marking a manual task as not completed after 3 days.
Notifications - Requester
Notify requester of approval.xml  A process workflow template for notifying a requester of approval.
Notify requester of denial.xml  A process workflow for resolving a server incident.
Reminders - Approvals
1 day approval reminder.xml  A process workflow template for reminding approvers to respond after 1 day.
2 day approval reminder.xml  A process workflow template for reminding approvers to respond after 2 days.
3 day approval reminder.xml  A process workflow template for reminding approvers to respond after 3 days.
Reminders - Information Requests
1 day information request reminder.xml  A process workflow template for reminding assignees to respond to information request after 1 day.
2 day information request reminder.xml  A process workflow template for reminding assignees to respond to information request after 2 days.
3 day information request reminder.xml  A process workflow template for reminding assignees to respond to information request after 3 days.
Reminders - Manual Assignments
1 day manual task reminder.xml  A process workflow template for reminding task recipients to respond after 1 day.
2 day manual task reminder.xml  A process workflow template for reminding task recipients to respond after 2 days.
3 day manual task reminder.xml  A process workflow template for reminding task recipients to respond after 3 days.
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